Instapundit notes that there's a new free business 411 service in the United States from Google.
Simply dial 1-800-GOOG-411.
The service is purely automated and relies on voice recognition. There is no human follow-up.
I tried it out and found that the voice recognition system had difficulty quickly finding the businesses I was seeking. On the other hand, it did a good job of giving me a list of businesses in a category (e.g., eight dentists in a city).
While the service has a long way to go, this is going to grow. The system is still in an experimental stage, and it already has its uses, particularly for phone users who are away from a computer.
The key word here is "free."
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